The Banking Code is part of a package of developments for the banking industry called ‘Future Oriented Banking’, introduced by the NVB (Dutch Bankers’ Association). The package includes, besides the Banking Code, a Social Charter and rules of conduct associated with the Dutch bankers’ oath. It consists of a number of recommendations and principles that aim to ensure the very best performance by banks. Its primary focus is on governance and the bank’s culture. It puts the interests of the customer at the heart of a bank’s activity, which ties in fully with Triodos Bank’s vision and Business Principles. The customer is a key stakeholder in all Triodos Bank activities and its mission.

Triodos Bank complies with the principles of the Banking Code. However, Triodos Bank chooses not to have variable remuneration based on predetermined financial targets or achievements, as these can enhance a culture of taking inappropriate risks.

Triodos Bank monitors, identifies and addresses any occasions when it does not comply with the Banking Code on an ongoing basis. More information on Triodos Bank’s implementation of the Banking Code, including the full comply-or-explain statement as required under the Banking Code, is available at