amounts in millions of EUR *

2020

2019

2018

2017

2016

 

 

 

 

 

 

Financial

 

 

 

 

 

Equity

1,208

1,201

1,112

1,013

904

Deposits from customers

11,747

10,694

9,564

8,722

8,025

Loans and advances to customers

9,157

8,209

7,267

6,598

5,708

 

 

 

 

 

 

Balance sheet total

13,888

12,082

10,867

9,902

9,081

Funds under management 1

6,362

5,671

4,673

4,604

4,373

Total assets under management

20,250

17,753

15,540

14,506

13,454

 

 

 

 

 

 

Total income

305.1

292.2

257.1

240.3

217.6

Operating expenses

-245.4

-234.4

-204.3

-190.2

-171.9

Impairment losses on financial instruments

-24.2

-3.7

-6.4

-1.8

-5.7

Value adjustments to participating interests

-

-

-

1.3

-1.5

Operating result before taxation

35.5

54.1

46.4

49.6

38.5

Taxation on operating result

-8.3

-15.1

-11.2

-12.2

-9.3

Net profit

27.2

39.0

35.2

37.4

29.2

 

 

 

 

 

 

Total Capital ratio

18.8%

17.9%

17.5%

19.2%

19.2%

(Common) Equity Tier 1 ratio

18.7%

17.9%

17.5%

19.2%

19.2%

Leverage ratio

8.8%

8.5%

8.9%

8.9%

8.8%

Return on equity in %

2.3%

3.4%

3.3%

3.5%

5.5%

Return on assets in %

0.2%

0.3%

0.3%

0.3%

0.5%

 

 

 

 

 

 

Operating expenses/total income

80%

80%

79%

79%

79%

Real Economy assets/Balance sheet total 2

75%

76%

77%

80%

81%

Triple Bottom Line assets/Balance sheet total 2

74%

75%

76%

75%

77%

* IFRS - EU was adopted as of 1 January 2018, and therefore the key figures for 2020, 2019 and 2018 are reported under IFRS. Key figures for 2017 and 2016 are reported under Dutch Gaap.  

1 Including funds under management with affiliated parties that have not been included in the consolidation.

2 Triple Bottom Line assets refer to assets not only focused on economic benefits, but also on positive social and environmental benefits. We believe this figure provides the best indication of a bank’s commitment to sustainability. The assets and revenues committed to the Real Economy and to the Triple Bottom Line for the year 2016 has not been reviewed. The 2019 and 2018 figures have been adjusted to IFRS reporting.

amounts in millions of EUR *

2020

2019

2018

2017

2016

Per share (in EUR)

 

 

 

 

 

Net asset value at year end

85

83

82

83

82

Net profit3

1.91

2.80

2.73

3.19

2.83

Dividend4

0.65

-

1.95

1.95

1.95

 

 

 

 

 

 

Number of depository receipt holders

43,614

44,401

42,416

40,077

38,138

Number of accounts - funds entrusted from customers

867,377

830,816

839,242

808,090

759,738

Number of accounts - loans and advances to customers

81,726

77,984

68,751

60,339

50,765

Number of customers

728,056

721,039

714,887

681,082

651,945

 

 

 

 

 

 

Social

 

 

 

 

 

Number of co-workers at year end

1,592

1,493

1,427

1,377

1,271

Co-worker turnover

8%

10%

9%

9%

8%

Women as percentage of management team

39%

44%

39%

44%

40%

Ratio of highest to median salary5

5.5

5.6

5.6

5.7

5.7

 

 

 

 

 

 

Environment

 

 

 

 

 

Triodos Bank’s own emissions, 100% compensation (in ktonne CO2 eq.)

1.0

2.9

2.8

3.1

3.1

Net emissions in outstanding loans and investments (in ktonne CO2 eq.)6

358

293

152

-

-

Avoided emissions in renewable energy loans and investments (in ktonne CO2 eq.)6

-933

-963

-985

-

-

3 The figure of net profit per share is calculated on the average number of issued shares in circulation during the financial year.

4 Dividend proposal of 18 March 2020 as published in the annual accounts 2019 was revised. This was a direct response to the recommendation made by the European Central Bank and De Nederlandsche Bank (DNB) on 27 March to all banks, not to pay out dividend in order to prioritise supporting the real economy by lending to customers during the COVID-19 pandemic. For the year result of 2020 Triodos Bank proposes a dividend of EUR 0.65 per share, equivalent to a 15% pay-out ratio (the percentage of total profit distributed as dividends) of 2019 and 2020 together in compliance with the latest guidelines of DNB following the instruction of the ECB.

5 The ratio of highest to median salary (excluding highest salary) follows the GRI criteria and is considered best practice. All salaries are calculated on a full-time basis.

6 2018 is the first year of reporting using the Platform for Carbon Accounting Financials (PCAF) methodology. Around 68% of our outstanding loans and funds’ investments are assessed.

Where Triodos Bank is active internationally