Unlike much of the financial sector Triodos Bank continued to grow, in 2011. In total Triodos Bank recruited 161 co-workers in their branches and business units.
A selection of the year’s highlights follows:
- In Belgium a programme was implemented to develop a co-creative culture and train professional and personal competencies.
- The Spanish branch continued to grow rapidly, and now numbers 132 co-workers (2010: 97). The branch opened five commercial offices and successfully recruit for them. New co-workers received an intensive induction programme in the Madrid office. The Spanish branch continued to grow significantly,.
- A co-worker survey was completed in The Netherlands among its 370 co-workers, producing a good overall result and clear areas for attention. They include: clarity of roles, efficiency and processes. Each department started working on the outcomes of the survey.
- As Triodos Bank’s youngest branch, Germany is working hard to become successful, aligned with the Group, and ready for the future. A small branch means considerable demands on co-workers who deal with diverse tasks and large workloads.
- In the Netherlands the salary table was adjusted to align with the job family matrix which was introduced in 2010.
- Detailed preparations were made for the UK to move premises early in 2012. The UK also carried out an engagement survey with favourable responses compared to the average for the UK financial services industry. Key items to focus on are resources, reward and recognition and career development, all of which will be addressed in the 2012-2014 work plan.
- Regardless the tension in the financial market vacancies were not easier to fill. Triodos Bank needed different combination of skills than were generally available in the market. In addition, co-workers need to be strongly committed to Triodos Bank’s mission and values.
- All business units, and co-workers, were focused on developing the three strategy plan.