We are bringing purpose into our customer propositions by connecting them more explicitly to impact. In doing so, we empower customers and communities to take action to realise that impact. We intend to become the reference platform for sustainable finance, offering carefully selected products from other providers as well as our own purpose-linked products and impact investment solutions.

To help achieve this, we have specified four key objectives for 2022:

  1. Grow the movement by realising the reference sustainable finance portal and investigating more diverse partnerships

  2. Identify inspiring ways to live up to and engage with our communities on our three impact themes

  3. Increase our distinctiveness by expressing and implementing our strategy of measuring, managing, and unlocking impact information

  4. Create a culture of excellence that attracts talent and adapts to a changing world