Co-worker statistics are gathered through various HR systems and consolidated by Group HR throughout the year. By setting group definitions for all countries, we assume all co-workers are in scope and statistics are calculated consistently.

Social key figures1

 

2021

2020

2019

2018

2017

 

Inside NL

Outside NL

Inside NL

Outside NL

Inside NL

Outside NL

Inside NL

Outside NL

Inside NL

Outside NL

Number of co-workers at year-end

942

773

889

703

791

702

737

690

700

677

Average number of ftes during the year2

827.7

705.0

740.6

668.1

677.1

668.6

649.1

647.6

593.8

604.5

Number of ftes at year-end2

844.0

739.5

792.6

670.5

703.3

667.1

658.0

659.4

618.5

630.5

 

 

 

 

 

 

 

 

 

 

 

Sickness rate

3.5%

3.7%

4.3%

3.8%

3.3%

1

The co-worker report includes everyone employed by Triodos Bank.

2

Fte stands for full-time equivalents and is the number of co-workers calculated on a full-time basis per week. (For The Netherlands this is 40 hours, Belgium 37 hours, United Kingdom 37.5 hours, Spain 37 hours, for Germany 40 hours).

Training expenses per co-worker1

 

2021

2020

2019

2018

2017

The Netherlands

2,036

1,287

2,237

1,242

1,681

Belgium

2,009

1,130

1,012

1,669

1,531

United Kingdom

1,625

1,162

1,431

1,124

968

Spain

724

459

626

565

554

Germany

1,290

941

1,375

1,288

1,055

France

-

3,025

2,722

3,906

2,323

Head office

1,471

1,341

2,321

2,901

2,101

Triodos Investment Management

2,088

2,143

3,715

2,173

2,298

 

 

 

 

 

 

Average

1,596

1,207

1,840

1,602

1,471

Increase

32.3%

-34.4%

14.8%

8.9%

2.5%

1

All training expenses disclosed are based on the average fte of a whole reporting year and include local training expenses and expenses for the Triodos Acadamy.

Training days per co-worker1

 

2021

2020

2019

2018

2017

The Netherlands

1.9

1.9

4.0

3.3

2.9

Belgium

1.9

1.2

2.2

4.0

3.5

United Kingdom

3.5

2.0

1.7

6.9

4.3

Spain

2.3

5.2

9.6

7.8

8.1

Germany

1.2

2.6

4.1

4.9

2.5

France

-

-

4.8

6.6

4.9

Head office

1.1

2.7

4.0

6.2

3.8

Triodos Investment Management

2.7

1.7

4.2

3.4

2.0

 

 

 

 

 

 

Total

2.1

2.6

4.7

5.5

4.3

1

All training days disclosed are based on the average FTEs for a whole reporting year. Up to and including 2020, local training days for Belgium, Spain and Germany were collected on a co-worker level, whilst for the UK and the Netherlands local training days were based on an estimate (education costs / estimated time spent). In 2021, we changed the method of calculating the training days to become more transparent and comparable between the different Operating Units. The local training days are calculated based on (external) training expenses divided by the average cost for one training day per Operating Unit. Average cost for one training day includes group & individual trainings. Decreases or increases for specific Operating Units mostly relates to the new method used.

Age categories of co-workers of Triodos Bank at year end

 

2021

2020

2019

2018

2017

 

#

%

#

%

#

%

#

%

#

%

< 28 yr

105

6.1%

94

5.9%

85

5.7%

58

4.1%

72

5.2%

28 – 35 yr

341

19.9%

305

19.2%

283

19.0%

288

20.2%

295

21.4%

35 – 42 yr

417

24.3%

403

25.3%

415

27.8%

416

29.2%

406

29.5%

42 – 49 yr

371

21.6%

350

22.0%

326

21.8%

303

21.2%

315

22.9%

49 – 56 yr

315

18.4%

289

18.2%

250

16.7%

245

17.2%

198

14.4%

>= 56 yr

166

9.7%

151

9.5%

134

9.0%

117

8.2%

91

6.6%

 

 

 

 

 

 

 

 

 

 

 

Total

1,715

100.0%

1,592

100.0%

1,493

100.0%

1,427

100.0%

1,377

100.0%

Average age

42.0

 

41.9

 

41.7

 

41.7

 

41.4

 

Years of service of co-workers of Triodos Bank at year end

 

2021

2020

2019

2018

2017

 

#

%

#

%

#

%

#

%

#

%

0-1 yr

245

14.3%

230

14.4%

209

14.0%

173

12.1%

212

15.4%

1-3 yr

400

23.3%

342

21.5%

323

21.6%

374

26.2%

401

29.1%

3-5 yr

254

14.8%

293

18.4%

328

22.0%

297

20.8%

241

17.5%

5-10 yr

505

29.4%

454

28.5%

375

25.1%

367

25.7%

339

24.6%

10-15 yr

214

12.5%

192

12.1%

179

12.0%

140

9.8%

118

8.6%

> 15 yr

97

5.7%

81

5.1%

79

5.3%

76

5.3%

66

4.8%

 

 

 

 

 

 

 

 

 

 

 

Total

1,715

100.0%

1,592

100.0%

1,493

100.0%

1,427

100.0%

1,377

100.0%

Average years of service1

5.3

 

5.2

 

5.2

 

5.0

 

5.1

 

1

The figures published in the 2018 annual report have been updated because they included inactive co-workers, in error. The average years of service in 2018 have been adjusted from 6.4 to 5.0 as a result.

Sickness rate

 

2021

2020

2019

2018

2017

The Netherlands

3.2%

4.0%

5.5%

5.1%

5.9%

Belgium

5.9%

6.5%

6.1%

3.6%

3.8%

United Kingdom

3.2%

2.5%

2.4%

2.4%

2.2%

Spain

3.6%

4.6%

5.8%

5.6%

3.4%

Germany

3.1%

4.5%

3.9%

2.8%

3.3%

France

-

3.6%

2.2%

0.8%

0.0%

Head office

4.1%

3.1%

3.0%

2.7%

2.5%

Triodos Investment Management

1.4%

1.8%

2.7%

2.7%

2.1%

 

 

 

 

 

 

Total1

3.5%

3.7%

4.3%

3.8%

3.3%

1

Our sickness rate remains above our target, which is not to exceed 3%. Therefore our focus lies on promoting well-being as described in the co-worker chapter of this annual report.

Attrition

 

2021

2020

2019

2018

2017

The Netherlands

7.9%

8.2%

8.8%

11.3%

9.4%

Belgium

11.5%

10.1%

13.6%

9.4%

12.1%

United Kingdom

17.6%

7.7%

13.9%

15.0%

15.4%

Spain

5.5%

4.2%

5.7%

5.9%

6.2%

Germany

11.8%

10.3%

4.7%

10.6%

3.5%

France

n/a

100.0%

46.7%

13.3%

10.0%

Head Office

8.5%

8.2%

8.0%

6.3%

5.5%

Triodos Investment Management

11.1%

8.2%

12.9%

7.6%

9.3%

 

 

 

 

 

 

Total1

9.8%

8.2%

9.9%

8.9%

8.6%

1

In some business entities our attrition rate exceeds our target of 5-10%. This is sometimes related to specific local circumstancing and changes in the organisation and sometimes related to tight labor market.

Contract type

Contract type1

2021

2020

2019

2018

 

Fixed

Permanent

Fixed

Permanent

Fixed

Permanent

Fixed

Permanent

The Netherlands

2

343

7

333

55

238

46

215

Belgium

2

160

4

152

2

137

2

138

United Kingdom

23

223

10

195

18

178

21

159

Spain

11

274

5

269

15

271

13

268

Germany

1

73

1

67

-

68

6

58

France

-

-

-

-

-

10

-

15

Head Office

19

366

8

334

47

270

38

262

Triodos Investment Management

9

209

17

190

28

156

19

167

 

 

 

 

 

 

 

 

 

Total2

67

1,648

52

1,540

165

1,328

145

1,282

1

In the General Disclosures of the GRI Standards, Disclosure: 102-8, the requirement has been added: ‘Total number of employees by employment contract (permanent and temporary), by region’. Therefore, as of 2016 we report the number of fixed and permanent contracts at year-end.

2

The majority of the organisation's work is performed by co-workers under permanent contract with Triodos Bank.

Total number of co-workers by contract, by gender

 

2021

2020

2019

 

Fixed

Permanent

Fixed

Permanent

Fixed

Permanent

Male

36

827

30

780

91

662

Female

31

821

22

760

74

666

 

 

 

 

 

 

 

Total

67

1,648

52

1,540

165

1,328

Total employees (payroll) covered by collective bargaining agreements

 

2021

2020

 

Total

Non CBA

CBA

 

Total

Non CBA

CBA

 

The Netherlands

942

5

937

99.5%

889

4

885

99.6%

Belgium

162

-

162

100.0%

156

-

156

100.0%

United Kingdom

251

251

-

0.0%

205

205

-

0.0%

Spain

286

-

286

100.0%

274

-

274

100.0%

Germany

74

74

-

0.0%

68

68

-

0.0%

France

-

-

-

0.0%

-

-

-

0.0%

 

 

 

 

 

 

 

 

 

Total1

1,715

330

1,385

80.8%

1,592

277

1,315

82.6%

1

The majority of all co-workers under contract with Triodos Bank are covered by collective bargaining agreements.