Triodos Banks believes good physical and mental health and well-being are fundamental to a better quality of life. That’s why we finance medical centres that offer complementary health services and care for the elderly and terminally ill people.

As a result of its finance across Europe around 45,000 individuals (2019: 43,000) were residents at 570 elderly care homes financed by Triodos Bank and Triodos Investment Management in 2020, representing the equivalent of 22 days of care per Triodos Bank customer.

Community projects and social housing

Help realising social inclusion is one of the strategic themes of Triodos Bank. We finance the development of disadvantaged individuals through businesses that address specific social objectives: for example, in not-for-profit employment programmes, youth help centres, integration programmes and other community projects. We also lend to organisations that provide affordable housing for the people most in need.

In 2020, Triodos Bank and Triodos Investment Management financed approximately 720 community projects (2019: 600), and 210 social housing projects, which directly and indirectly provide accommodation for approximately 59,000 people (2019: 58,000).

Financial inclusion

We believe that social inclusion improves with financial inclusion. We finance values-based organisations working for inclusive finance across the world, because they provide access to fair and transparent financial services for people and small businesses. Bringing people into the financial system spurs social and economic development and contributes to achieving multiple SDGs.

At year-end 2020, Triodos Investment Management’s specialised emerging markets funds financed 109 institutions (2019: 109) providing inclusive finance in 47 countries. These values-based institutions vary from very small NGOs working in underdeveloped markets, to fully-fledged banks that offer a wide range of products and enable access to fair and transparent financial services for people and small businesses.

Together, these institutions reached approximately 20.2 million individuals saving for their future in 2020 (2019: 19.2 million). COVID-19 and the accompanying economic downturn led to withdrawals of savings for some companies. However, there was an overall increase in the number of savers, mainly attributable to a limited number of institutions with a large saving base that were able to grow despite the challenging circumstances.

Some 18.2 million borrowers were reached who used the funds to start or expand their business, generate income and better manage their daily lives (2019: 19.1 million). The decline in the number of borrowers compared to last year can be explained by increased focus of institutions on managing existing loans through the crisis, and less focus on providing new loans.
Of these loan clients, 76% are female. Women are often in a disadvantaged position in many developing countries and emerging economies. Giving women the freedom to manage their income and to support their families empowers their position.