Co-worker statistics are gathered through various HR systems and consolidated by Group HR throughout the year. By setting group definitions for all countries, we assume all co-workers are in scope and statistics are calculated consistently.

Social key figures1

 

2020

2019

2018

2017

2016

 

Inside NL

Outside NL

Inside NL

Outside NL

Inside NL

Outside NL

Inside NL

Outside NL

Inside NL

Outside NL

Number of co-workers at year-end

889

703

791

702

737

690

700

677

631

640

Average number of ftes during the year2

740.6

668.1

677.1

668.6

649.1

647.6

593.8

604.5

523.5

566.1

Number of ftes at year-end2

792.6

670.5

703.3

667.1

658.0

659.4

618.5

630.5

560.5

594.8

 

 

 

 

 

 

 

 

 

 

 

Sickness rate

3.7%

4.3%

3.8%

3.3%

2.8%

1

The co-worker report includes everyone employed by Triodos Bank.

2

Fte stands for full-time equivalents and is the number of co-workers calculated on a full-time basis per week. (For The Netherlands this is 40 hours, Belgium 37 hours, United Kingdom 37.5 hours, Spain 37 hours, for Germany 40 hours and for France 35 hours).

Training expenses per co-worker

 

2020

2019

2018

2017

2016

The Netherlands1

1,287

2,237

1,242

1,681

1,745

Belgium

1,130

1,012

1,669

1,531

1,150

United Kingdom

1,162

1,431

1,124

968

1,095

Spain

459

626

565

554

467

Germany

941

1,375

1,288

1,055

741

France

3,025

2,722

3,906

2,323

1,327

Head office

1,341

2,321

2,901

2,101

2,328

Triodos Investment Management2

2,143

3,715

2,173

2,298

2,261

 

 

 

 

 

 

Average

1,207

1,840

1,602

1,471

1,435

Increase

-34.4%

14.8%

8.9%

2.5%

-15.2%

1

All references to The Netherlands in the co-workers figures include the Dutch Private Banking department.

2

The co-workers figures of Triodos Investment Management includes TIAS as of 2019, since TIAS no longer exists as a separate entity.

Training days per co-worker

 

2020

2019

2018

2017

2016

The Netherlands

1.9

4.0

3.3

2.9

2.9

Belgium

1.2

2.2

4.0

3.5

2.7

United Kingdom

2.0

1.7

6.9

4.3

1.8

Spain

5.2

9.6

7.8

8.1

7.3

Germany

2.6

4.1

4.9

2.5

1.4

France

-

4.8

6.6

4.9

2.4

Head office

2.7

4.0

6.2

3.8

3.8

Triodos Investment Management

1.7

4.2

3.4

2.0

1.8

 

 

 

 

 

 

Total

2.6

4.7

5.5

4.3

3.7

Age categories of co-workers of Triodos Bank at year end

 

2020

2019

2018

2017

2016

 

#

%

#

%

#

%

#

%

#

%

< 28 yr

94

5.9%

85

5.7%

58

4.1%

72

5.2%

66

5.2%

28 – 35 yr

305

19.2%

283

19.0%

288

20.2%

295

21.4%

309

24.3%

35 – 42 yr

403

25.3%

415

27.8%

416

29.2%

406

29.5%

366

28.8%

42 – 49 yr

350

22.0%

326

21.8%

303

21.2%

315

22.9%

296

23.3%

49 – 56 yr

289

18.2%

250

16.7%

245

17.2%

198

14.4%

162

12.7%

>= 56 yr

151

9.5%

134

9.0%

117

8.2%

91

6.6%

72

5.7%

 

 

 

 

 

 

 

 

 

 

 

Total

1,592

100.0%

1,493

100.0%

1,427

100.0%

1,377

100.0%

1,271

100.0%

Average age

41.9

 

41.7

 

41.7

 

41.4

 

40.7

 

Years of service of co-workers of Triodos Bank at year end

 

2020

2019

2018

2017

2016

 

#

%

#

%

#

%

#

%

#

%

0-1 yr

230

14.4%

209

14.0%

173

12.1%

212

15.4%

238

18.7%

1-3 yr

342

21.5%

323

21.6%

374

26.2%

401

29.1%

348

27.4%

3-5 yr

293

18.4%

328

22.0%

297

20.8%

241

17.5%

218

17.2%

5-10 yr

454

28.5%

375

25.1%

367

25.7%

339

24.6%

312

24.5%

10-15 yr

192

12.1%

179

12.0%

140

9.8%

118

8.6%

96

7.6%

> 15 yr

81

5.1%

79

5.3%

76

5.3%

66

4.8%

59

4.6%

 

 

 

 

 

 

 

 

 

 

 

Total

1,592

100.0%

1,493

100.0%

1,427

100.0%

1,377

100.0%

1,271

100.0%

Average years of service1

5.2

 

5.2

 

5.0

 

5.1

 

4.9

 

1

The figures published in the 2018 annual report have been updated because they included inactive co-workers, in error. The average years of service in 2018 have been adjusted from 6.4 to 5.0 as a result.

Sickness rate

 

2020

2019

2018

2017

2016

The Netherlands

4.0%

5.5%

5.1%

5.9%

3.7%

Belgium

6.5%

6.1%

3.6%

3.8%

3.5%

United Kingdom

2.5%

2.4%

2.4%

2.2%

2.2%

Spain

4.6%

5.8%

5.6%

3.4%

2.7%

Germany

4.5%

3.9%

2.8%

3.3%

2.7%

France

3.6%

2.2%

0.8%

0.0%

0.0%

Head office

3.1%

3.0%

2.7%

2.5%

3.0%

Triodos Investment Management

1.8%

2.7%

2.7%

2.1%

2.1%

 

 

 

 

 

 

Total1

3.7%

4.3%

3.8%

3.3%

2.8%

1

Our sickness rate were above our target, which is not to exceed 3%. One of the reasons for this is reported as an increase in work load by co-workers. Our response to this is detailed in the co-worker report (page **) and focuses on promoting well-being, working more efficiently and flexible working.

Attrition

 

2020

2019

2018

2017

2016

The Netherlands

8.2%

8.8%

11.3%

9.4%

5.1%

Belgium

10.1%

13.6%

9.4%

12.1%

12.3%

United Kingdom

7.7%

13.9%

15.0%

15.4%

11.9%

Spain

4.2%

5.7%

5.9%

6.2%

4.9%

Germany

10.3%

4.7%

10.6%

3.5%

7.7%

France

100.0%

46.7%

13.3%

10.0%

0.0%

Head Office

8.2%

8.0%

6.3%

5.5%

4.7%

Triodos Investment Management

8.2%

12.9%

7.6%

9.3%

15.8%

 

 

 

 

 

 

Total1

8.2%

9.9%

8.9%

8.6%

7.9%

1

In some business entities our attrition rate exceeds our target of 5-10%. This is sometimes related to specific local circumstancing and changes in the organisation. As the total is still withtin the 10% this is not our main concern.

Contract type

Contract type1

2020

2019

2018

2017

 

Fixed

Perma-nent

Fixed

Perma-nent

Fixed

Perma-nent

Fixed

Perma-nent

The Netherlands and Private Banking NL

7

333

55

238

46

215

44

203

Belgium

4

152

2

137

2

138

3

136

United Kingdom

10

195

18

178

21

159

8

159

Spain

5

269

15

271

13

268

10

280

Germany

1

67

-

68

6

58

3

63

France

-

-

-

10

-

15

2

13

Head Office

8

334

47

270

38

262

27

242

Triodos Investment Management

17

190

28

156

19

167

34

150

 

 

 

 

 

 

 

 

 

Total2

52

1,540

165

1,328

145

1,282

131

1,246

1

In the General Disclosures of the GRI Standards, Disclosure: 102-8, the requirement has been added: ‘Total number of employees by employment contract (permanent and temporary), by region’. Therefore, as of 2016 we report the number of fixed and permanent contracts at year-end.

2

The majority of the organisation's work is performed by co-workers under contract with Triodos Bank. The majority of all co-workers under contract with Triodos Bank are covered by collective bargaining agreements.

Total number of co-workers by contract, by gender

 

2020

2019

2018

 

Fixed

Permanent

Fixed

Permanent

Fixed

Permanent

Male

30

780

91

662

78

646

Female

22

760

74

666

67

636

 

 

 

 

 

 

 

Total

52

1,540

165

1,328

145

1,282

Total employees (payroll) covered by collective bargaining agreements

 

2020

2019

 

Total

Non CBA

CBA

 

Total

Non CBA

CBA

 

The Netherlands

889

4

885

99.6%

791

3

788

99.6%

Belgium

156

-

156

100.0%

140

 

140

100.0%

United Kingdom

205

205

-

0.0%

198

198

-

0.0%

Spain

274

-

274

100.0%

286

 

286

100.0%

Germany

68

68

-

0.0%

68

68

-

0.0%

France

-

-

-

0.0%

10

10

-

0.0%

 

 

 

 

 

 

 

 

 

Total

1,592

277

1,315

82.6%

1,493

279

1,214

81.3%