Co-worker statistics are gathered through various HR systems and consolidated by Group HR throughout the year. By setting group definitions for all countries, we assume all co-workers are in scope and statistics are calculated consistently.
Social key figures1
| 2020 | 2019 | 2018 | 2017 | 2016 | ||||||
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| Inside NL | Outside NL | Inside NL | Outside NL | Inside NL | Outside NL | Inside NL | Outside NL | Inside NL | Outside NL | |
Number of co-workers at year-end | 889 | 703 | 791 | 702 | 737 | 690 | 700 | 677 | 631 | 640 | |
Average number of ftes during the year2 | 740.6 | 668.1 | 677.1 | 668.6 | 649.1 | 647.6 | 593.8 | 604.5 | 523.5 | 566.1 | |
Number of ftes at year-end2 | 792.6 | 670.5 | 703.3 | 667.1 | 658.0 | 659.4 | 618.5 | 630.5 | 560.5 | 594.8 | |
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Sickness rate | 3.7% | 4.3% | 3.8% | 3.3% | 2.8% | ||||||
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Training expenses per co-worker
| 2020 | 2019 | 2018 | 2017 | 2016 | ||||||
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The Netherlands1 | 1,287 | 2,237 | 1,242 | 1,681 | 1,745 | ||||||
Belgium | 1,130 | 1,012 | 1,669 | 1,531 | 1,150 | ||||||
United Kingdom | 1,162 | 1,431 | 1,124 | 968 | 1,095 | ||||||
Spain | 459 | 626 | 565 | 554 | 467 | ||||||
Germany | 941 | 1,375 | 1,288 | 1,055 | 741 | ||||||
France | 3,025 | 2,722 | 3,906 | 2,323 | 1,327 | ||||||
Head office | 1,341 | 2,321 | 2,901 | 2,101 | 2,328 | ||||||
Triodos Investment Management2 | 2,143 | 3,715 | 2,173 | 2,298 | 2,261 | ||||||
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Average | 1,207 | 1,840 | 1,602 | 1,471 | 1,435 | ||||||
Increase | -34.4% | 14.8% | 8.9% | 2.5% | -15.2% | ||||||
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Training days per co-worker
| 2020 | 2019 | 2018 | 2017 | 2016 |
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The Netherlands | 1.9 | 4.0 | 3.3 | 2.9 | 2.9 |
Belgium | 1.2 | 2.2 | 4.0 | 3.5 | 2.7 |
United Kingdom | 2.0 | 1.7 | 6.9 | 4.3 | 1.8 |
Spain | 5.2 | 9.6 | 7.8 | 8.1 | 7.3 |
Germany | 2.6 | 4.1 | 4.9 | 2.5 | 1.4 |
France | - | 4.8 | 6.6 | 4.9 | 2.4 |
Head office | 2.7 | 4.0 | 6.2 | 3.8 | 3.8 |
Triodos Investment Management | 1.7 | 4.2 | 3.4 | 2.0 | 1.8 |
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Total | 2.6 | 4.7 | 5.5 | 4.3 | 3.7 |
Age categories of co-workers of Triodos Bank at year end
| 2020 | 2019 | 2018 | 2017 | 2016 | |||||
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| # | % | # | % | # | % | # | % | # | % |
< 28 yr | 94 | 5.9% | 85 | 5.7% | 58 | 4.1% | 72 | 5.2% | 66 | 5.2% |
28 – 35 yr | 305 | 19.2% | 283 | 19.0% | 288 | 20.2% | 295 | 21.4% | 309 | 24.3% |
35 – 42 yr | 403 | 25.3% | 415 | 27.8% | 416 | 29.2% | 406 | 29.5% | 366 | 28.8% |
42 – 49 yr | 350 | 22.0% | 326 | 21.8% | 303 | 21.2% | 315 | 22.9% | 296 | 23.3% |
49 – 56 yr | 289 | 18.2% | 250 | 16.7% | 245 | 17.2% | 198 | 14.4% | 162 | 12.7% |
>= 56 yr | 151 | 9.5% | 134 | 9.0% | 117 | 8.2% | 91 | 6.6% | 72 | 5.7% |
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Total | 1,592 | 100.0% | 1,493 | 100.0% | 1,427 | 100.0% | 1,377 | 100.0% | 1,271 | 100.0% |
Average age | 41.9 |
| 41.7 |
| 41.7 |
| 41.4 |
| 40.7 |
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Years of service of co-workers of Triodos Bank at year end
| 2020 | 2019 | 2018 | 2017 | 2016 | |||||
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| # | % | # | % | # | % | # | % | # | % |
0-1 yr | 230 | 14.4% | 209 | 14.0% | 173 | 12.1% | 212 | 15.4% | 238 | 18.7% |
1-3 yr | 342 | 21.5% | 323 | 21.6% | 374 | 26.2% | 401 | 29.1% | 348 | 27.4% |
3-5 yr | 293 | 18.4% | 328 | 22.0% | 297 | 20.8% | 241 | 17.5% | 218 | 17.2% |
5-10 yr | 454 | 28.5% | 375 | 25.1% | 367 | 25.7% | 339 | 24.6% | 312 | 24.5% |
10-15 yr | 192 | 12.1% | 179 | 12.0% | 140 | 9.8% | 118 | 8.6% | 96 | 7.6% |
> 15 yr | 81 | 5.1% | 79 | 5.3% | 76 | 5.3% | 66 | 4.8% | 59 | 4.6% |
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Total | 1,592 | 100.0% | 1,493 | 100.0% | 1,427 | 100.0% | 1,377 | 100.0% | 1,271 | 100.0% |
Average years of service1 | 5.2 |
| 5.2 |
| 5.0 |
| 5.1 |
| 4.9 |
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Sickness rate
| 2020 | 2019 | 2018 | 2017 | 2016 | ||||
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The Netherlands | 4.0% | 5.5% | 5.1% | 5.9% | 3.7% | ||||
Belgium | 6.5% | 6.1% | 3.6% | 3.8% | 3.5% | ||||
United Kingdom | 2.5% | 2.4% | 2.4% | 2.2% | 2.2% | ||||
Spain | 4.6% | 5.8% | 5.6% | 3.4% | 2.7% | ||||
Germany | 4.5% | 3.9% | 2.8% | 3.3% | 2.7% | ||||
France | 3.6% | 2.2% | 0.8% | 0.0% | 0.0% | ||||
Head office | 3.1% | 3.0% | 2.7% | 2.5% | 3.0% | ||||
Triodos Investment Management | 1.8% | 2.7% | 2.7% | 2.1% | 2.1% | ||||
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Total1 | 3.7% | 4.3% | 3.8% | 3.3% | 2.8% | ||||
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Attrition
| 2020 | 2019 | 2018 | 2017 | 2016 | ||||
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The Netherlands | 8.2% | 8.8% | 11.3% | 9.4% | 5.1% | ||||
Belgium | 10.1% | 13.6% | 9.4% | 12.1% | 12.3% | ||||
United Kingdom | 7.7% | 13.9% | 15.0% | 15.4% | 11.9% | ||||
Spain | 4.2% | 5.7% | 5.9% | 6.2% | 4.9% | ||||
Germany | 10.3% | 4.7% | 10.6% | 3.5% | 7.7% | ||||
France | 100.0% | 46.7% | 13.3% | 10.0% | 0.0% | ||||
Head Office | 8.2% | 8.0% | 6.3% | 5.5% | 4.7% | ||||
Triodos Investment Management | 8.2% | 12.9% | 7.6% | 9.3% | 15.8% | ||||
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Total1 | 8.2% | 9.9% | 8.9% | 8.6% | 7.9% | ||||
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Contract type
Contract type1 | 2020 | 2019 | 2018 | 2017 | |||||||
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| Fixed | Perma-nent | Fixed | Perma-nent | Fixed | Perma-nent | Fixed | Perma-nent | |||
The Netherlands and Private Banking NL | 7 | 333 | 55 | 238 | 46 | 215 | 44 | 203 | |||
Belgium | 4 | 152 | 2 | 137 | 2 | 138 | 3 | 136 | |||
United Kingdom | 10 | 195 | 18 | 178 | 21 | 159 | 8 | 159 | |||
Spain | 5 | 269 | 15 | 271 | 13 | 268 | 10 | 280 | |||
Germany | 1 | 67 | - | 68 | 6 | 58 | 3 | 63 | |||
France | - | - | - | 10 | - | 15 | 2 | 13 | |||
Head Office | 8 | 334 | 47 | 270 | 38 | 262 | 27 | 242 | |||
Triodos Investment Management | 17 | 190 | 28 | 156 | 19 | 167 | 34 | 150 | |||
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Total2 | 52 | 1,540 | 165 | 1,328 | 145 | 1,282 | 131 | 1,246 | |||
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Total number of co-workers by contract, by gender
| 2020 | 2019 | 2018 | |||
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| Fixed | Permanent | Fixed | Permanent | Fixed | Permanent |
Male | 30 | 780 | 91 | 662 | 78 | 646 |
Female | 22 | 760 | 74 | 666 | 67 | 636 |
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Total | 52 | 1,540 | 165 | 1,328 | 145 | 1,282 |