Triodos Bank is one of the world’s most sustainable banks. Triodos Bank’s mission means that it both finances enterprises that make a positive environmental difference through its business, and takes great care of its own environmental performance as a company. It is the reason Triodos Bank was one of the first in the world to produce an environmental report. And it is why it continues to try to play a leading role, exemplifying how businesses in general, and a values-based bank in particular, can operate in an environmentally responsible way.

Triodos Bank limits its environmental footprint as far as it can, avoiding the emissions of greenhouse gases where possible. If some emissions are necessary, it tries to limit them as much as possible and compensate for the emissions it cannot avoid.

Triodos Bank is a climate neutral organisation. It measures the footprint of its operations, registers it in a CO2 management system and compensates it fully in “Gold Standard Projects” from the Climate Neutral Group.

The year at a glance

CO2 emissions per FTE in 2018 decreased to 2.02 tonnes compared to 2.36 tonnes in 2017. Total CO2 emissions across the whole of Triodos Bank decreased by 8% compared with 2017, despite an increase in co-workers of 3.6%. There has been a decrease in energy consumption of 7% per FTE, a decrease in business travel by airplane of 12% per FTE and a decrease of commuting by car of 7% per FTE.

The total amount of paper usage decreased further in 2018 to 81 kg/FTE (2017: 85 kg/FTE). The amount of blank copy recycled paper decreased to 12.85 kg/FTE (2017: 13.15 kg/FTE). The amount of recycled printed paper was 0.13 kg/customer, a decrease of 7%.

Details of the methodology Triodos Bank uses to calculate its CO2 emissions are available on request.

Sustainable property

Triodos Bank’s wants its buildings to be as sustainable as possible. To that end it aims to assess, where applicable, all its buildings with the BREEAM methodology, one of the world’s leading ways to certify a building’s sustainability performance.

In 2017 the Spanish office started to execute BREEAM assessments on its two main offices in Madrid, both of which scored well. During the year solar panels were installed on the roof of one office, producing enough energy for around 9% of the energy needs of the head office. A plan is now in place to further improve the building’ environmental performance, with a focus on waste management and more sustainable lighting.

In The Netherlands changes to the cooling and heat pump systems have made substantial difference in electricity consumption. A study started in one of the head office buildings to explore no longer using gas to heat the building.

Working with sustainable partners

Triodos Bank tries to extend its positive impact on society through the sustainable choices it makes about its suppliers. For example, In Belgium the office contracts a sustainable cleaning company that employs people who are otherwise often excluded from the employment market.

Similarly, in Spain, Triodos Bank works with the Juan XXII Roncali Foundation, social organisation with more than 50 years of experience in the learning disabilities sector. A scholarship provides an opportunity for an individual to benefit from meaningful work experience and for the Triodos Bank co-workers to enjoy a more diverse group.

Our key objectives for 2018


How we did


Progress at a glance

● ● ● Met     ● ● ○ Mostly met     ● ○ ○ Partially met     ○ ○ ○ Not met

BREEAM assessments will be analysed to identify improvements per country


BREEAM assessments of The Netherlands, Belgium and the UK have been analysed. A BREEAM plan for execution in 2019 in Spain has been developed. Germany will move to a new office building in 2019 and will perform a BREEAM scan in 2019.


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2017 CO2 footprint data will be integrated and executed in all consultations with suppliers within facility management


As of last year, CO2 data has been shared with Strategic Suppliers. The goal has not been met in across the whole Group.


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A project team will be created to update and execute Triodos Bank’s mobility policy


This project has been started in The Netherlands office. In 2019 further plans will be made because of the opening of a new office building at the end of 2019


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CO2 footprint benchmark with external organisations to be performed


The benchmark, performed by environmental consultant Navigant, of the 2017 CO2 footprint with selected peers, has taken place. In comparison with its peers Triodos Bank has a lower CO2 footprint per FTE.

More specifically, Energy use, in kWh, per FTE is 33% lower than peers

And heating per full time equivalent (FTE) is 83% lower than peers


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  • 2018 CO2 footprint data will be integrated and executed in all consultations with suppliers within facility management (see last year’s goals)
  • A new mobility policy will be rolled out in The Netherlands to create more flexibility for business travel
  • Travel scan to identify possible reduction measurements that can reduce our climate impact of air travel
  • A plan created to improve Triodos Bank’s BREEAM scores based on identified opportunities
  • Triodos Bank Green Week executed in all countries to increase awareness among co-workers in cooperation with suppliers.