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Co-worker Report

10.2%

The total number of
co-workers increased
by 10.2% from 1,017 to
1,121 in 2015.

Triodos Bank aims to be an extraordinary place to work, enabling co-workers to fulfil their professional potential, developing and applying their expertise and professional insight to the full.

The year at a glance

Triodos Bank is an organisation in development. Its steady growth has created a medium-sized bank requiring an evolving approach to fulfil the potential of the people who work in it. In 2015, 253 new co-workers were employed (2014: 199). The total number of co-workers at Triodos Bank increased by 10.2% in 2015, from 1,017 to 1,121, partly because of growth and partly because of a step-up in control and risk management.

The balance of men and women, the age of the co-worker group and levels of sickness is similar to previous years and remains at a reasonable level in the view of the management. In 2015 Triodos Bank employed 589 women (52%) and 532 men (48%). The share of women in management positions is 37.5%. The average age is 40.4 years (2014: 39.6) and the average period of service continued to be 4.8 years at the year end. Absenteeism through sickness was 2.7% in 2015, below a target of 3%.

The attrition rate increased to 14% in 2015 (2014: 9.5%). The attrition rate for co-workers in their first year of employment increased from 11.6% in 2014 to 15.8% in 2015. This was, in part, due to a changing labour market and a strong local competition for jobs in some countries, particularly in Spain and the UK. Nevertheless the increase is a matter of concern and will be addressed.

Triodos Bank depends on skilled and motivated people who integrate the bank’s mission in their everyday work.

The organisation therefore invests in high quality training and development programmes that focus on the specific questions and training needs of its co-workers. In addition to external experts, the Triodos Academy offers development programmes based on Triodos Bank’s values. 88 co-workers (2014: 118) participated in the Academy’s programmes in 2015.

Special meetings were introduced during the year to create a more in-depth understanding of Triodos Bank’s roots and its values, and to support new co-workers to reflect on societal issues and their relevance for Triodos Bank. In 2015 three co-workers also participated in a new leadership programme from the Global Alliance for Banking on Values. In addition, the 2015 annual Co-Worker Conference took place in Bristol with a theme of “Greening Capital”, and was attended by 115 co-workers.

Triodos Bank believes people should be properly and appropriately paid for their work. As such it carefully monitors differences in remuneration within the organisation and between Triodos Bank and the rest of the financial and banking sector, and wider society. In The Netherlands, which is home to the Executive Board, the head office and the Dutch branch, the ratio between the lowest and highest paid in 2015 was 9.8 (2014: 9.6). To provide a more comprehensive view of remuneration at Triodos Bank this year we have also reported the ratio of the highest full-time salary to the median full-time salary, in the Key Figures section at the start of this report.

Emphasis was put on the culture and integrity of bankers during the year, with the implementation of a ‘Banker’s oath’, made by all co-workers in The Netherlands. Although the oath and corresponding disciplinary ruling is new, the principles and ideas behind it are fully in line with Triodos Bank’s Business Principles, which are endorsed by all its co-workers.

For the years 2011 to 2015 the data below are part of KPMG’s assurance.

[ Social key figures* ]

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2015

2014

2013

2012

2011

2010

2009

 

 

 

 

 

 

 

 

*

The co-worker report includes everyone employed by Triodos Bank. Co-workers of the joint venture Triodos MeesPierson are not included.

**

Fte stands for full-time equivalents and is the number of co-workers calculated on a full-time basis per week. (For The Netherlands this is 40 hours, Belgium 37 hours, United Kingdom 37.5 hours, Spain 37 hours, Germany 40 hours and for France 35 hours).

 

 

 

 

 

 

 

 

Number of co-workers at year-end

1,121

1,017

911

788

720

636

577

Average number of ftes** during the year

974

883

785

694

636

556

482

Number of ftes** at year-end

1,021

931

838

722

660

577

525

Absenteeism

2.7%

2.6%

2.6%

3.0%

2.2%

1.9%

2.6%

 

 

 

 

 

 

 

 

[ Training expenses per co-worker ]

Download XLS

 

 

 

 

 

Amounts in EUR

2015

2014

2013

2012

 

 

 

 

 

 

 

 

 

 

The Netherlands

2,037

1,976

1,803

1,650

Belgium

1,595

1,549

1,918

2,015

United Kingdom

432

983

934

694

Spain

777

1,181

1,281

1,080

Germany

900

2,377

2,332

1,765

France

1,757

1,735

3,186

419

Private Banking NL

1,934

4,135

4,448

2,383

Head office

2,727

2,695

2,914

2,205

TIAS

416

0

Triodos Investment Management

3,227

2,669

3,517

2,821

 

 

 

 

 

 

 

 

 

 

Average

1,692

1,856

2,055

1,731

Increase

–8.8%

–9.7%

18.7%

–14.3%

 

 

 

 

 

[ Training days per co-worker ]

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2015

2014

2013

2012

 

 

 

 

 

 

 

 

 

 

The Netherlands

1.6

3.5

2.7

2.2

Belgium

2.3

3.5

2.8

6.0

United Kingdom

0.9

3.3

1.9

1.5

Spain

11.7

7.1

7.1

10.5

Germany

1.0

3.1

2.9

2.4

France

1.6

5.3

9.0

Private Banking NL

2.6

5.4

5.4

2.9

Head office

4.4

2.9

2.2

2.8

TIAS

3.0

0.0

Triodos Investment Management

2.1

3.3

2.8

2.8

 

 

 

 

 

 

 

 

 

 

Total

4.6

4.3

3.7

4.5

 

 

 

 

 

[ Salaries ]

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Country

Ratio highest full-time salary 2015 / median full-time salary 2015*

Ratio of the salary increase of the highest full-time salary 2015 / median salary increase of the full-time salary 2015**

 

 

 

*

Ratio of the highest-paid co-worker to the median of the compensation for all co-workers (the median is defined excluding the maximum full-time salary in order to be transparent about the difference between the highest paid co-worker and the rest of the co-worker group, in line with GRI guidelines)

**

Ratio of percentage increase for the highest-paid co-worker to the median percentage increase for all co-workers (the median is defined excluding the highest-paid individual in order to be transparent about the rate of percentage increase for the highest paid co-worker and the rest of the co-worker group, in line with GRI guidelines)

***

Ratio for Spain cannot be determined yet and has not been included in these figures, because the salary increases for 2015 were not yet final at the time of publication.

 

 

 

The Netherlands

4.7

0.9

Belgium

1.9

0.9

United Kingdom

4.5

2.7

Spain***

6.3

Germany

2.6

0.0

France

2.9

2.0

Total

5.7

0.9

 

 

 

[ Fixed and variable remuneration awarded to Identified Staff in relation to year 2015, by instrument ]

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in thousands of EUR

“Identified staff” in senior management functions

All other “Identified staff”

 

 

 

*

This excludes variable remuneration in Spain which was not available at the time of publication.

 

 

 

Number of co-workers

9

44

 

 

 

 

 

 

Remuneration (in thousands of EUR)

 

 

Total fix remuneration

1,789

4,805

Total variable remuneration*

5

47

of which in cash

5

47

of which in shares or share-based instruments*

of which in other instruments*

Total amount deferred remuneration*

 

 

 

 

 

 

Welcome payments

 

 

Number of beneficiaries

0

0

Total amount

 

 

 

 

 

 

Severance payments

 

 

Number of beneficiaries

2

4

Total amount

692

657

Maximum amount

567

394

 

 

 

There are no co-workers who earned more than EUR 1 million. There is no outstanding deferred remuneration (vested and unvested).

[Age categories of co-workers of Triodos Bank at year end ]

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2015

 

2014

 

2013

 

2012

 

Age

number

%

number

%

number

%

number

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

< 28 years

73

7

86

8

72

8

62

8

28 – 35 years

272

24

262

26

252

28

229

28

35 – 42 years

317

28

285

28

252

28

211

28

42 – 49 years

270

24

219

22

186

20

159

20

49 – 56 years

128

11

105

10

90

10

71

9

>= 56 years

61

5

60

6

59

6

56

7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

1,121

100

1,017

100

911

100

788

100

Average

40.4

 

39.6

 

39.6

 

39.5

 

 

 

 

 

 

 

 

 

 

[ Years of service of co-workers of Triodos Bank at year end ]

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2015

 

2014

 

2013

 

2012

 

Years of service

number

%

number

%

number

%

number

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

0 – 1 years

226

20

186

18

175

19

131

17

1 – 3 years

292

26

269

26

240

26

224

28

3 – 5 years

195

17

186

18

185

20

174

22

5 – 10 years

284

25

272

27

210

23

168

21

10 – 15 years

75

7

67

7

68

7

66

8

> 15 years

49

4

37

4

33

4

25

3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total

1,121

100

1,017

100

911

100

788

100

Average

4.8

 

4.8

 

4.7

 

4.6

 

 

 

 

 

 

 

 

 

 

[ Sickness rate ]

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2015

2014

2013

2012

 

 

 

 

 

 

 

 

 

 

The Netherlands

4.2%

3.3%

3.3%

2.9%

Belgium

3.4%

2.8%

3.6%

3.4%

United Kingdom

1.2%

0.6%

1.4%

0.9%

Spain

2.0%

2.3%

1.9%

2.7%

Germany

2.9%

2.1%

1.6%

4.7%

France

0.0%

0.0%

0.0%

-

Private Banking NL

5.5%

6.9%

4.1%

4.2%

Head office

3.0%

4.1%

3.1%

3.2%

TIAS

0.5%

1.8%

Triodos Investment Management

2.1%

3.8%

2.5%

3.9%

 

 

 

 

 

 

 

 

 

 

Total

2.7%

2.6%

2.6%

3.0%

 

 

 

 

 

[ Attrition in first year ]

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2015

2014

2013

2012

2011

 

 

 

 

 

 

 

 

 

 

 

 

The Netherlands

7.1%

6.3%

13.6%

0.0%

14.3%

Belgium

4.3%

0.0%

4.5%

30.0%

16.7%

United Kingdom

25.0%

21.4%

5.0%

12.5%

3.6%

Spain

22.0%

19.5%

9.3%

10.9%

4.7%

Germany

13.3%

11.1%

8.3%

22.2%

0.0%

France

0.0%

0.0%

0.0%

Private Banking NL

0.0%

0.0%

0.0%

0.0%

0.0%

Head office

17.6%

9.5%

0.0%

13.0%

23.8%

TIAS

50.0%

0.0%

Triodos Investment Management

4.0%

6.9%

7.7%

10.0%

12.5%

 

 

 

 

 

 

 

 

 

 

 

 

Total

15.8%

11.6%

7.4%

11.8%

10.6%

 

 

 

 

 

 

Prospects

Triodos Bank will continue to strengthen the organisation in 2016 and beyond. The following priorities have been set in this context:

  • New capabilities will be developed and the essence and values of the bank more deeply embedded as part of efforts to support the implementation of the business plan 2016-2018 in daily working life
  • Co-workers will be encouraged to actively engage in a learning organisation by creating learning and exchange opportunities both within the organisation, between countries and with external partners
  • A new collaboration platform (‘Engage’) will be implemented to improve the facilities for working together and co-creation
  • Triodos Bank’s positioning as an employer will be strengthened and its approach to talent development deepened to allow for further growth of the organisation and to meet future challenges.