By using our website you agree that we can place cookies on your device. More information including how to disable cookies is available in our Cookie Statement

GRI Content Index

GRI

Triodos Bank applies
the GRI guidelines
at a comprehensive level.

Triodos Bank has used the guidelines of the Global Reporting Initiative (GRI) since 2001.

GRI was established in 1997 by the United Nations and the Coalition for Environmentally Responsible Economics (CERES). GRI wants to organise reporting on sustainability in a consistent manner and, in this way, make performance objective and comparison easier. Triodos Bank is an organisational stakeholder of GRI.

During 2016, GRI launched new Standards to replace its G4 guidelines. These changes aim to make reporting more relevant to the sustainability impact of the institution and to improve how they are presented for its stakeholders. The Standards have to be included in reports from 2018, but Triodos Bank has chosen to implement them immediately in this 2016 report. This report has been prepared in accordance with the GRI Standards: Comprehensive option.

This year, for the third time, we have requested limited assurance on the Executive Board report, which includes 2016 impact data. PriceWaterhouseCoopers N.V. also audited the Financial statements. For more information, please see the combined independent auditor’s and assurance report.

General Disclosures

Organizational profile

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

102-1

Name of the organization

Triodos Bank N.V.

 

102-2

Activities, brands, products, and services

Executive Board Report
Our Purpose

 

102-3

Location of headquarters

Zeist

 

102-4

Location of operations

Triodos Group Structure

 

102-5

Ownership and legal form

Corporate Governance

 

102-6

Markets served

Segment reporting

 

102-7

Scale of the organization

Key Figures

 

102-8

Information on employees and other workers

Co-worker Report
Appendix Co-worker statistics

 

102-9

Supply chain

Triodos Bank Business Model: Creating Value

 

102-10

Significant changes to the organization and its supply chain

Executive Board Report

 

102-11

Precautionary Principle or approach

Risk Management

 

102-12

External initiatives

Corporate Governance
Stakeholder Engagement
Overview networks and partners

 

102-13

Membership of associations

Overview networks and partners

 

 

 

 

 

Strategy

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

102-14

Statement from senior decision-maker

Executive Board Report

 

102-15

Key impacts, risks, and opportunities

Executive Board Report
Risk Management
Impact

 

 

 

 

 

Ethics and integrity

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

102-16

Values, principles, standards, and norms of behavior

Business principles

 

102-17

Mechanisms for advice and concerns about ethics

According to its mission statement, Triodos Bank aims to help create a society that protects and promotes quality of life and considers human dignity to be of paramount importance. In its operations, the needs of society and the role that Triodos Bank can play in that respect (from an economic, environmental and social perspective) are constantly weighed. This has been elaborated in the business principles, a copy of which is available on our website. The Triodos Group Whistleblower Policy (“Klokkenluidersregeling”) gives co-workers the opportunity to anonymously or otherwise report alleged abuse within the organisation, and defines the rules and procedures for the proper handling of such allegations. A copy of the Triodos Group Whistleblower Policy is available on our website.

 

 

 

 

 

Governance

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

102-18

Governance structure

Triodos Bank has a dual board structure. The daily management of Triodos Bank lies with the Executive Board. The supervisory function is entrusted with the Supervisory Board. The Executive Board is amongst others responisble for decisionmaking on economic, environmental and social impacts. See: Corporate Governance

 

102-19

Delegating authority

Through Triodos Bank's mission statement and Business Principles environmental and social issues are deeply ingrained in all layers of the organisation. Due to the relative modest size of Triodos Bank, there are no separate process for delegating authority for economic, environmental and social issues.

 

102-20

Executive-level responsibility for economic, environmental,
and social topics

Through Triodos Bank's mission statement and Business Principles environmental and social issues are deeply ingrained in all layers of the organisation. Due to the relative modest size of Triodos Bank, there are no separate process for delegating authority for economic, environmental and social issues. Due to the relative modest size of Triodos Bank, there are no separate executive-level positions for economic, environmental and social topics

 

102-21

Consulting stakeholders on economic, environmental,
and social topics

The various stakeholders of Triodos Bank are consulted on a regular basis. For example: each Monday the “Monday morning meeting” for all co-workers is organised; each year a shareholders (and depository receipts) meeting is organised. Meetings with clients of Triodos Bank take place on a regular bases. Senior management is consulted quarterly in IMC meetings. According to its mission statement, Triodos Bank aims to help create a society that protects and promotes quality of life and considers human dignity to be of paramount importance. In its communication with stakeholders, the needs of society and the role that Triodos Bank can play in that respect (from an economic, environmental and social perspective) are on the agenda.

 

102-22

Composition of the highest governance body and its committees

Executive Board Report
Supervisory Board Report

 

102-23

Chair of the highest governance body

Supervisory Board Report

 

102-24

Nominating and selecting the highest governance body

The composition, functioning, appointment and succession of the Supervisory Board are described in the Supervisory Board Rules and the competence matrix for the Supervisory Board. The composition of the Executive Board is such that the competences, knowledge and skills of its members guarantee the proper fulfilment of Triodos Bank’s management function. More information in respect of SB can be found in SB rules (on our website).

 

102-25

Conflicts of interest

Board of SAAT Report
Supervisiory Board Principles (to be downloaded on our website)

 

102-26

Role of highest governance body in setting purpose, values,
and strategy

According to its mission statement (as described in the objects of the Articles of Association) Triodos Bank aims to help create a society that protects and promotes quality of life and considers human dignity to be of paramount importance. In its operations, the needs of society and the role that Triodos Bank can play in that respect (from an economic, environmental and social perspective) are constantly weighed. This has been elaborated in the business principles, a copy of which is available on our website. More details on the role of Supervisory Board and Executive Board can be found in the Articles of Association of Triodos Bank and the SB Rules, also available on the website of Triodos Bank.

 

102-27

Collective knowledge of highest governance body

Every year meetings between the Boards and external experts are organised with the objective of keeping up to date with developments in society and the sectors that have an impact on the operations of Triodos Bank. Both Members of the Supervisory Board and the Executive Board take part in these meetings. The issues addressed focus on current developments and relate to – amongst others – economic, environmental and social topics, as well as the misiion and values of Triodos Bank.

 

102-28

Evaluating the highest governance body’s performance

Each year The Supervisory Board discusses its own functioning and composition, the functioning of its committees, its individual members, and the conclusions that must be drawn on the basis thereof. Every other year this self evaluation is carried out under independent supervision. The involvement of each member of the Supervisory Board, the culture within the Supervisory Board and the relationship between the Supervisory Board and the Executive Board is part of this evaluation.

 

102-29

Identifying and managing economic, environmental, and social impacts

Identification of business opportunities and management of risks is part of the daily management task of the Executive Board. Opportunities with significant impact on Triodos Bank are discussed with Supervisory Board.

 

102-30

Effectiveness of risk management processes

Under the responsibility of the CFO, there is a risk management organisation that is responsible for timely identification of material risks. Based on a holistic ERM Framework, the Head of Risk Management reports a holistic risk view to the Executive Board. The (quarterly) ERM reports are shared with the Supervisory Board. Important decisions are made by the Executive Board.

 

102-31

Review of economic, environmental, and social topics

In principle, the Executive Board meets every week and the Supervisory Board 6 times per year. Environmental and social impacts of its decisions are integral part of its deliberations, due to the mission and values of Triodos Bank.

 

102-32

Highest governance body’s role in sustainability reporting

Triodos Bank has no separate sustainability report. The Integrated Annual Report (which includes a materiality analysis) is approved by the Executive Board and the Supervisory Board.

 

102-33

Communicating critical concerns

The Triodos Group Whistleblower Policy (“Klokkenluidersregeling”) describes the procedures co-workers may use to anonymously or otherwise report alleged abuse within the organisation, and defines the rules and procedures for the proper handling of such allegations. A copy of the Triodos Group Whistleblower Policy is available on our website.

 

102-34

Nature and total number of critical concerns

Supervisory Board Report

 

102-35

Remuneration policies

Rules on remuneration are included in the International Remuneration Policy. This policy is approved by the Supervisory Board and the Dutch Central Bank and is fully compliant with Dutch and European legislation. An important element of Triodos Bank's remuneration policy is that it does not offer bonus or share option schemes to either its Board members or co-workers. Financial incentives are not considered an appropriate way to motivate and reward co-workers in a values-based bank. In addition, sustainability is by its very nature the result of a combined effort by team members aimed at both the short and long term.

 

102-36

Process for determining remuneration

The process for determining the remuneration is described in the International Remuneration Policy. An extract of this policy is avaiable on our website.

 

102-37

Stakeholders’ involvement in remuneration

No stakeholder consultation involved.

 

102-38

Annual total compensation ratio

Co-worker Report
Appendix Co-worker statistics

 

102-39

Percentage increase in annual total compensation ratio

Co-worker Report
Appendix Co-worker statistics

 

 

 

 

 

Stakeholder engagement

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

102-40

List of stakeholder groups

Stakeholder Engagement

 

102-41

Collective bargaining agreements

Co-worker Report

 

102-42

Identifying and selecting stakeholders

Stakeholder Engagement

 

102-43

Approach to stakeholder engagement

Stakeholder Engagement

 

102-44

Key topics and concerns raised

Stakeholder Engagement
Our Stakeholders

 

 

 

 

 

Reporting practice

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

102-45

Entities included in the consolidated financial statements

About this report

 

102-46

Defining report content and topic Boundaries

About this report

 

102-47

List of material topics

Stakeholder Engagement
Executive Board Report

 

102-48

Restatements of information

About this report

 

102-49

Changes in reporting

About this report

 

102-50

Reporting period

About this report

 

102-51

Date of most recent report

About this report

 

102-52

Reporting cycle

About this report

 

102-53

Contact point for questions regarding the report

Addresses

 

102-54

Claims of reporting in accordance with the GRI Standards

Triodos reports according to the 'in accordance' option comprehensive

 

102-55

GRI content index

GRI Content Index online

 

102-56

External assurance

Combined Independent Auditor's and Assurance Report

 

 

 

 

 

Material topics

Economic

Economic performance

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Our Stakeholders
Stakeholder Engagement
About this report

 

103-2

The management approach and its components

Stakeholder Engagement

 

103-3

Evaluation of the management approach

Executive Board Report

 

 

 

 

 

GRI 201: ECONOMIC PERFORMANCE 2016

201-1

Direct economic value generated and distributed

Consolidated Financial Statements

 

201-2

Financial implications and other risks and opportunities due to climate change

Executive Board Report
Triodos Investment Management Report
Lending by Sector

 

201-3

Defined benefit plan obligations and other retirement plans

Pension Expenses and Policy

 

201-4

Financial assistance received from government

Triodos does not receive government funding

 

 

 

 

 

Indirect Economic Impacts

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Our Stakeholders
Stakeholder Engagement
About this report

 

103-2

The management approach and its components

Stakeholder Engagement

 

103-3

Evaluation of the management approach

Executive Board Report

 

 

 

 

 

GRI 203: INDIRECT ECONOMIC IMPACTS 2016

203-1

Infrastructure investments and services supported

Executive Board Report
Impact

 

203-2

Significant indirect economic impacts

Executive Board Report
Impact

 

 

 

 

 

Anti-corruption

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Our Stakeholders
Stakeholder Engagement
About this report
Triodos Bank Business Principles
Triodos Bank Investment Criteria

 

103-2

The management approach and its components

Stakeholder Engagement

 

103-3

Evaluation of the management approach

Corporate Governance

 

 

 

 

 

GRI 205: ANTI-CORRUPTION 2016

205-1

Operations assessed for risks related to corruption

Our Risk Assesment and Policy deals with risks related to corruption. It is applicable to all business units of Triodos Bank. Also see: Executive Board Report: Compliance and Integrity

 

205-2

Communication and training about anti-corruption policies
and procedures

Triodos Bank has internal policies, rules and procedures to guarantee that management complies with relevant laws and regulations regarding customers and business partners. In addition, the compliance department independently monitors the extent to which Triodos Bank complies with its rules and procedures. It does not monitor the percentage of employees trained in organisation's anti-corruption policies and procedures.

 

205-3

Confirmed incidents of corruption and actions taken

No incidents of corruption

 

 

 

 

 

Environmental

Materials

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Environmental Report

 

103-2

The management approach and its components

Environmental Report

 

103-3

Evaluation of the management approach

Environmental Report

 

 

 

 

 

GRI 301: MATERIALS 2016

301-1

Materials used by weight or volume

Environmental Report

 

301-2

Recycled input materials used

Environmental Report

 

301-3

Reclaimed products and their packaging materials

Environmental Report

 

 

 

 

 

Energy

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Environmental Report

 

103-2

The management approach and its components

Environmental Report

 

103-3

Evaluation of the management approach

Environmental Report

 

 

 

 

 

GRI 302: ENERGY 2016

302-1

Energy consumption within the organization

Environmental Report
Appendix Environmental Statistics

 

302-2

Energy consumption outside of the organization

Environmental Report
Appendix Environmental Statistics

 

302-3

Energy intensity

Environmental Report
Appendix Environmental Statistics

 

302-4

Reduction of energy consumption

Environmental Report
Appendix Environmental Statistics

 

302-5

Reductions in energy requirements of products and services

Environmental Report
Appendix Environmental Statistics

 

 

 

 

 

Emissions

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Environmental Report

 

103-2

The management approach and its components

Environmental Report

 

103-3

Evaluation of the management approach

Environmental Report

 

 

 

 

 

GRI 305: EMISSIONS 2016

305-1

Direct (Scope 1) GHG emissions

Environmental Report
Appendix Environmental Statistics

 

305-2

Energy indirect (Scope 2) GHG emissions

Environmental Report
Appendix Environmental Statistics

 

305-3

Other indirect (Scope 3) GHG emissions

Environmental Report
Appendix Environmental Statistics

 

305-4

GHG emissions intensity

Environmental Report
Appendix Environmental Statistics

 

305-5

Reduction of GHG emissions

Environmental Report
Appendix Environmental Statistics

 

305-6

Emissions of ozone-depleting substances (ODS)

Environmental Report
Appendix Environmental Statistics

 

305-7

Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions

Environmental Report
Appendix Environmental Statistics

 

 

 

 

 

Environmental Compliance

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

Environmental Compliance

103-1

Explanation of the material topic and its Boundaries

Environmental Report

 

103-2

The management approach and its components

Environmental Report

 

103-3

Evaluation of the management approach

Environmental Report

 

 

 

 

 

GRI 307: ENVIRONMENTAL COMPLIANCE 2016

307-1

Non-compliance with environmental laws and regulations

Environmental Report

 

 

 

 

 

Supplier Environmental Assessment

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Environmental Report

 

103-2

The management approach and its components

Environmental Report

 

103-3

Evaluation of the management approach

Environmental Report

 

 

 

 

 

GRI 308: SUPPLIER ENVIRONMENTAL ASSESSMENT 2016

308-1

New suppliers that were screened using environmental criteria

Sustainable Procurement Guidelines
Suppliers Manual

 

308-2

Negative environmental impacts in the supply chain and actions taken

Sustainable Procurement Guidelines

 

 

 

 

 

Social

Employment

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Co-worker Report

 

103-2

The management approach and its components

Co-worker Report

 

103-3

Evaluation of the management approach

Co-worker Report

 

 

 

 

 

GRI 401: EMPLOYMENT 2016

401-1

New employee hires and employee turnover

 

Triodos Bank monitors the turnover of its co-workers closely, but does not report on the details of this percentage. We intended to report on employment type, employment contract and gender in 2016, but this has not been implemented yet. We intend to in 2017.

401-2

Benefits provided to full-time employees that are not provided
to temporary or part-time employees

Terms and conditions of employment are the same for all co-workers in line with national legislation.

 

401-3

Parental leave

 

Triodos Bank monitors ‘return to work and retention’, but does not report on the details of this percentage. We intend to report on the details in 2017.

 

 

 

 

Labor/Management Relations

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Co-worker Report

 

103-2

The management approach and its components

Co-worker Report

 

103-3

Evaluation of the management approach

Co-worker Report

 

 

 

 

 

GRI 402: LABOR/MANAGEMENT RELATIONS 2016

402-1

Minimum notice periods regarding operational changes

Operational changes are implemented in cooperation between managers and co-workers. Notice period depends on the impact of the change for the organization and clients. Operational changes with major impact are discussed in advance with members of the local workscouncil.

 

 

 

 

 

Occupational Health and Safety

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Co-worker Report

 

103-2

The management approach and its components

Co-worker Report

 

103-3

Evaluation of the management approach

Co-worker Report

 

 

 

 

 

GRI 403: OCCUPATIONAL HEALTH AND SAFETY 2016

403-1

Workers representation in formal joint management–worker health and safety committees

 

Almost all of Triodos Bank offices have a Health and Safety committee present in their office. Triodos Bank does not measure the percentage of co-workers represented in health and safety programmes.

403-2

Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

The mentioned issues are not substantial within Triodos Bank. However work-related stress (absenteeism) could be. Triodos monitors this closely and reports thos figures. Co-worker Report

 

403-3

Workers with high incidence or high risk of diseases related to their occupation

The mentioned issues are not substantial within Triodos Bank.

 

403-4

Health and safety topics covered in formal agreements
with trade unions

The mentioned issues are not substantial within Triodos Bank.

 

 

 

 

 

Training and Education

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Co-worker Report

 

103-2

The management approach and its components

Co-worker Report

 

103-3

Evaluation of the management approach

Co-worker Report

 

 

 

 

 

GRI 404: TRAINING AND EDUCATION 2016

404-1

Average hours of training per year per employee

Appendix Co-worker statistics

Triodos reports on training days and expenses per employee per branch (not by gender or employee category)

404-2

Programs for upgrading employee skills and transition
assistance programs

Co-worker Report

 

404-3

Percentage of employees receiving regular performance
and career development reviews

All employees receive regular performance and career development reviews, like the so called mid- and end year reviews.

 

Diversity and Equal Opportunity

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Co-worker Report

 

103-2

The management approach and its components

Co-worker Report

 

103-3

Evaluation of the management approach

Co-worker Report

 

 

 

 

 

GRI 405: DIVERSITY AND EQUAL OPPORTUNITY 2016

405-1

Diversity of governance bodies and employees

Co-worker Report
Executive Board Report
Board of SAAT Report
Supervisory Board Report

 

405-2

Ratio of basic salary and remuneration of women to men

Triodos Bank applies the same salary scales for men and for women.

 

Non-discrimination

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Triodos Bank Business Principles (to be downloaded on our website)

 

103-2

The management approach and its components

Triodos Bank Business Principles (to be downloaded on our website)

 

103-3

Evaluation of the management approach

Triodos Bank Business Principles (to be downloaded on our website)

 

 

 

 

 

GRI 406: NON-DISCRIMINATION 2016

406-1

Incidents of discrimination and corrective actions taken

No incidents of discrimination have taken place

 

Human Rights Assessment

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Triodos Bank Business Principles (to be downloaded on our website)

 

103-2

The management approach and its components

Triodos Bank Business Principles (to be downloaded on our website)

 

103-3

Evaluation of the management approach

Triodos Bank Business Principles (to be downloaded on our website)

 

 

 

 

 

GRI 412: HUMAN RIGHTS ASSESSMENT 2016

412-1

Operations that have been subject to human rights reviews or impact assessments

Our Investment Criteria apply to all our investments. See our investment strategy and our Human Rights position paper to be downloaded on our website.

 

412-2

Employee training on human rights policies or procedures

 

Respecting human rights is one of Triodos Bank's core business principles. The values of the organisation are adressed on numerous occassions. Triodos Bank does not actively measure the number of hours of training on human rights, but reports on the average training expenses and days per co-worker.

412-3

Significant investment agreements and contracts that include
human rights clauses or that underwent human rights screening

Our Investment Criteria apply to all our investments. See our investment strategy and our Human Rights position paper to be downloaded on our website.

 

Local Communities

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Triodos Bank Business Principles (to be downloaded on our website)

 

103-2

The management approach and its components

Triodos Bank Business Principles (to be downloaded on our website)

 

103-3

Evaluation of the management approach

Triodos Bank Business Principles (to be downloaded on our website)

 

 

 

 

 

GRI 413: LOCAL COMMUNITIES 2016

413-1

Operations with local community engagement, impact assessments, and development programs

Executive Board chapter
Impact chapter

 

413-2

Operations with significant actual and potential negative impacts on local communities

Executive Board chapter
Impact chapter

 

Marketing and Labeling

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Triodos Bank Business Principles (to be downloaded on our website)

 

103-2

The management approach and its components

Triodos Bank Business Principles (to be downloaded on our website)

 

103-3

Evaluation of the management approach

Triodos Bank Business Principles (to be downloaded on our website)

 

 

 

 

 

GRI 417: MARKETING AND LABELING 2016

417-1

Requirements for product and service information and labeling

Triodos Bank Lending Criteria
Triodos Bank Investment Criteria

 

417-2

Incidents of non-compliance concerning product and service
information and labeling

There were no significant incidents in 2016

 

417-3

Incidents of non-compliance concerning marketing communications

There were no significant incidents in 2016

 

Customer Privacy

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Triodos Bank Business Principles (to be downloaded on our website)

 

103-2

The management approach and its components

Triodos Bank Business Principles (to be downloaded on our website)

 

103-3

Evaluation of the management approach

Triodos Bank Business Principles (to be downloaded on our website)

 

 

 

 

 

GRI 418: CUSTOMER PRIVACY 2016

418-1

Substantiated complaints concerning breaches of customer
privacy and losses of customer data

There were no significant incidents in 2016

 

Socioeconomic Compliance

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

GRI 103: MANAGEMENT APPROACH 2016

103-1

Explanation of the material topic and its Boundaries

Corporate Governance

 

103-2

The management approach and its components

Corporate Governance

 

103-3

Evaluation of the management approach

Corporate Governance

 

 

 

 

 

GRI 419: SOCIOECONOMIC COMPLIANCE 2016

419-1

Non-compliance with laws and regulations in the social
and economic area

There were no significant incidents in 2016

 

Financial Services Sector Disclosures

Financial Services Sector Disclosures

Download XLS

 

 

 

 

GRI Standard

GRI Disclosure

Links/information

Omission

 

 

 

 

 

 

 

 

FS1

Policies with specific environmental and social components applied to business lines.

All our products and services are designed to be sustainable.
Triodos Bank Business Principles (to be downloaded on our website)
Triodos Bank's Lending and Investment Criteria:
Triodos Bank Lending Criteria
Triodos Bank Investment Strategy
Our Purpose

 

FS2

Procedures for assessing and screening environmental and social risks in business lines.

Triodos Bank's Lending and Investment Criteria:
Triodos Bank Lending Criteria
Triodos Bank Investment Strategy
Environmental Report

 

FS3

Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements.

Risk Management
Environmental report: Outsourcing and procurement
Triodos Bank's Lending and Investment Criteria:
Triodos Bank Lending Criteria
Triodos Bank Investment Strategy

 

FS4

Processes for improving staff competency to implement environmental and social.

Co-worker Report

 

FS5

Interactions with clients/investees/business partners regarding environmental and social risks and opportunities.

Stakeholder Engagement
Executive Board Report
Risk Management
Corporate Governance
Our engagements efforts

 

FS6

Percentage of the portfolio for business lines by specific region, size and sector.

Segment Reporting

 

FS7

Monetary value of products and services designed to deliver a specific social benefit.

All our products and services are designed to deliver a specific social/environmental impact.
Key Figures

 

FS8

Monetary value of products and services designed to deliver a specific environmental benefit.

All our products and services are designed to deliver a specific social/environmental impact.
Key Figures

 

FS9

Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures.

All our products and services are designed to be sustainable. The regular audit principle is applicable, see
Executive Board Report
Risk Management

 

FS10

Percentage and number of companies held in the institution’s portfolio with which the organisation has interacted on environmental or social issues.

Interaction on environmental and social issues are relevant to all of the companies we engage with. This is direct in dealing with organisations we finance and suppliers and managed through our Research department in relation to some investment funds, see the section of the website on our engagement activities:
Active engagement

 

FS11

Percentage of assets subject to positive and negative environmental or social screening.

All our assets are subject to screening on positive and negative sustainability criteria. See our
Lending and Investment criteria:
Triodos Bank Lending Criteria
Triodos Bank Investment Strategy

 

FS12

Voting policies applied to environmental or social issues for shares over which the reporting organisation holds the right to vote shares or advises on voting.

Proxy voting policy

 

FS13

Access points in low-populated or economically disadvantaged areas by type

Triodos does not have data for the number of points of access to financial services provided as a result of financingmicrofinance institutions and banks in developing countries and emerging economies. However, in 2016 the financial institutions it invested in provided inclusive finance for 13.7 million savers and 20.2 million borrowers. Investment is targeted to underserved client groups and is not targeted geographically beyond developing countries and emergingeconomies as a whole.

 

FS14

Initiatives to improve access to financial services for disadvantaged people

Triodos Investment Management makes financial services available for disadvantaged people in developing countries and emerging economies via its inclusive finance investment funds, financing 100 microfinance institutions and banks in 46 countries. The target groups of these institutions are those traditionally excluded from access to basic financial services, typically people living on low incomes, often in rural areas. Executive Board Report