About this report

Until now Triodos Bank has always produced its annual report as a printed document. We are producing this one online for the first time, because we believe its better for the environment and better for you because the online report provides a richer picture of our performance and impact in 2010.

Please note that the online annual report is not our official audited report. You can find the audited report as a pdf on the site, or request a printed copy. All of the chapters in the printed copy are reproduced in the online version of the report, plus a great deal more.

As everything else we do, we’d like to know what you think about it. Please fill in the feedback form and let us have your views on the things you like, the things you don’t, and what you would like to see improved.

The 2010 Annual Report is an integrated annual and sustainability report covering the activities of Triodos Bank NV in The Netherlands, Belgium, the UK, Spain, and Germany, as presented in the Triodos Group Structure. The report covers the period from 1 January to 31 December 2010.

Triodos Bank’s previous annual and sustainability report was published in April 2010 and covered the 2009 calendar year. The reporting in the 2010 financial year is based on the same principles as the 2009 report. Any changes in the methods of calculation used are explained in the text. When preparing the Triodos Bank Annual Report, a study group examines how the most recent reporting guidelines and best practices can be used to improve the report in the future.

External experts verify the data included in this report. KPMG Accountants NV verifies the financial data in accordance with the legal requirements. There is no legal framework for the verification of the environmental and social data included in the report, although the key indicators used to measure social and environmental performance are also verified by KPMG.

Global reporting initiative

Triodos Bank used the Global Reporting Initiative’s third generation (GRI 3) guidelines (as published in October 2006) for the third time in the preparation of the 2010 Annual Report. For the second time we will use the GRI Financial Sector Supplements that have been updated in 2008. Triodos Bank uses these guidelines to try and ensure a high degree of comparability between its report and those of other companies that use them.

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